SOTERweb Achieves ISO 27001 and ISO 9001 Certification

We are pleased to announce that SOTERweb has successfully achieved certification to both ISO 27001 and ISO 9001 standards.

This milestone reflects our ongoing commitment to information security, service quality, and continual improvement across everything we deliver to our customers.

ISO 27001 Information Security Management

ISO 27001 is the internationally recognised standard for information security management. Achieving this certification confirms that SOTERweb has implemented a robust framework to protect data, manage cyber risk, and ensure the confidentiality, integrity, and availability of information.

This includes controls covering:

• Data protection and access management

• Cyber security governance and risk assessment

• Supplier and third party assurance

• Incident management and business continuity

• Secure system development and change control

For our clients across higher education, healthcare and the public sector, this provides independent assurance that information security is managed to a recognised international standard.

ISO 9001 Quality Management

ISO 9001 focuses on quality management systems and consistent service delivery. Certification demonstrates that SOTERweb operates structured, repeatable processes that place customer needs at the centre of our business.

This includes:

• Clear governance and accountability

• Defined and documented processes

• Continuous improvement and performance monitoring

• Customer feedback and service review mechanisms

ISO 9001 supports our aim to deliver reliable, high quality software and support

services that continue to evolve alongside our customers’ requirements.

What this means for our customers

Holding both ISO 27001 and ISO 9001 provides our clients with added confidence that SOTERweb is:

• Secure by design

• Professionally governed

• Continuously improving

• Aligned with public sector assurance expectations

These certifications also complement our existing Cyber Essentials Plus accreditation and further strengthen our position as a trusted provider of compliance and safety management software.

Our commitment going forward

Certification is not the end point. Maintaining ISO standards requires ongoing review, internal auditing, risk assessment and continual improvement.

We remain committed to investing in our systems, processes and people to ensure

SOTERweb continues to support our customers with secure, reliable and high quality

solutions.

If you would like to learn more about our certifications or how SOTERweb supports

organisational compliance, please get in touch with our team.